Terms of service
Terms of Service
1. Overview
This website is operated by LOEL, operated by KAMO TRADE CO.,LIMITED. Throughout the site, the terms “we,” “us,” and “our” refer to LOEL and KAMO TRADE CO.,LIMITED.
By visiting our website or purchasing from us, you agree to be bound by these Terms of Service and any additional policies referenced in them. These Terms apply to all visitors, customers, and other users of the website.
If you do not agree to these Terms, you should not access the website or use our services.
2. Online Store Terms
By using this website, you confirm that you are at least the age of majority in your place of residence, or that you have permission from a parent or legal guardian.
You must not use our products, website, or services for any illegal or unauthorized purpose. You must not transmit viruses, malicious code, or other harmful material.
A breach of these Terms may result in the suspension or termination of your access to our services.
3. General Conditions
We reserve the right to refuse service to anyone for any lawful reason.
Information you submit through the website, excluding payment information, may be transmitted over different networks and adapted to technical requirements. Payment information is encrypted during transmission through Shopify’s supported payment systems.
You may not reproduce, duplicate, copy, sell, resell, or exploit any part of the website or service without our prior written permission.
4. Product Information
We make reasonable efforts to display product descriptions, colors, images, sizes, options, prices, and availability accurately. However, colors and appearance may vary depending on your device or screen settings.
Product measurements may have minor variations. Customers are responsible for reviewing the product description, sizing information, available options, and other details before placing an order.
We reserve the right to modify or discontinue products without notice. Product availability is not guaranteed until an order has been accepted.
5. Pricing and Payment
Prices may change without notice. The price charged is the price displayed at checkout when the order is placed.
Applicable shipping fees, discounts, taxes, and other charges are displayed at checkout before payment, where available.
You agree to provide current, complete, and accurate billing, payment, and contact information. Payments are processed through the payment methods available at checkout.
6. Orders
Submitting an order does not guarantee acceptance. We reserve the right to refuse, limit, or cancel an order for lawful reasons, including suspected fraud, pricing errors, stock availability, payment issues, or suspected unauthorized resale.
If we change or cancel an order, we may contact you using the email address or telephone number provided at checkout.
Customers are responsible for ensuring that their name, email address, telephone number, billing information, and shipping address are accurate before completing an order.
7. Shipping and Delivery
Order processing times, estimated delivery times, shipping fees, customs information, and other delivery terms are described in our Shipping Policy:
https://loeldeal.com/policies/shipping-policy
Delivery dates are estimates and are not guaranteed. Delays may occur because of carriers, customs inspections, weather, public holidays, incorrect address information, or other circumstances outside our reasonable control.
8. Returns and Refunds
Returns, exchanges, damaged items, cancellations, and refunds are governed by our Refund Policy:
https://loeldeal.com/policies/refund-policy
Customers must contact us and follow the return instructions before sending an item back. Items returned without prior authorization may not be accepted.
9. Accuracy of Website Information
We make reasonable efforts to keep the website accurate and current. However, information may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping fees, delivery times, or availability.
We reserve the right to correct errors, update information, or cancel affected orders where permitted by law.
10. Third-Party Services and Links
The website may include services, tools, or links provided by third parties. These third-party services are provided for convenience and may be subject to separate terms and privacy policies.
We are not responsible for third-party websites, services, content, products, or transactions. You should review the applicable third-party terms before using those services.
11. Intellectual Property
The website and its content, including text, branding, graphics, layouts, and original materials, are owned by or licensed to LOEL unless otherwise stated.
You may use the website only for personal, non-commercial shopping purposes. You may not copy, reproduce, distribute, modify, publish, or commercially exploit website content without prior written permission.
Third-party trademarks, product names, and other intellectual property remain the property of their respective owners.
12. User Content and Feedback
If you submit reviews, comments, suggestions, photographs, or other content, you confirm that you have the right to submit that content and that it does not violate any law or third-party rights.
You must not submit unlawful, abusive, misleading, defamatory, obscene, or malicious content.
Where permitted by law, you grant us a non-exclusive right to use submitted content for operating, improving, and promoting our store. We may remove content that violates these Terms.
13. Personal Information
The collection and use of personal information through the website are governed by our Privacy Policy:
https://loeldeal.com/policies/privacy-policy
14. Prohibited Uses
You must not use the website or its content:
- For unlawful or fraudulent purposes
- To violate intellectual property or privacy rights
- To submit false or misleading information
- To transmit malicious code, viruses, or harmful software
- To collect personal information about others without authorization
- To interfere with the security or operation of the website
- To send spam, phishing messages, or other abusive communications
- To bypass security or access restrictions
We may suspend or terminate access for violations of this section.
15. Disclaimer of Warranties
To the extent permitted by applicable law, the website and services are provided on an “as is” and “as available” basis.
We do not guarantee that access to the website will always be uninterrupted, secure, timely, or error-free. Nothing in these Terms excludes warranties, rights, or remedies that cannot legally be excluded under applicable consumer protection laws.
16. Limitation of Liability
To the maximum extent permitted by applicable law, LOEL, KAMO TRADE CO.,LIMITED, and their directors, employees, contractors, service providers, and affiliates will not be liable for indirect, incidental, special, punitive, or consequential losses arising from the use of the website or services.
Nothing in these Terms limits liability where such limitation is prohibited by law.
17. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless LOEL, KAMO TRADE CO.,LIMITED, and their affiliates, employees, contractors, and service providers from claims arising from your unlawful use of the website, violation of these Terms, or infringement of third-party rights.
18. Severability
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law. The remaining provisions will continue in effect.
19. Termination
These Terms remain effective unless terminated by you or us.
You may stop using the website at any time. We may suspend or terminate access if we reasonably believe that these Terms have been violated.
Obligations and liabilities that arose before termination will continue where applicable.
20. Entire Agreement
These Terms, together with the policies referenced in them, constitute the agreement between you and us regarding your use of the website and services.
A failure to enforce any provision does not waive our right to enforce it later.
21. Governing Law
These Terms and any separate agreements through which we provide services are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.
Any mandatory consumer protection rights that apply in a customer’s place of residence remain unaffected where required by law.
22. Changes to These Terms
We may update these Terms by publishing a revised version on the website. Changes take effect when published unless otherwise stated.
You should review this page periodically. Continued use of the website after changes are published constitutes acceptance of the revised Terms, where permitted by law.
23. Contact Information
Questions about these Terms may be sent to:
Business: KAMO TRADE CO.,LIMITED
Business Registration Number: 63083100
Email: leimianhu@hotmail.com